Frequently Asked Questions
Everything you need to know about your Bydee experience.
How do I determine the right size for me?
We provide a comprehensive size guide on each product page. Since our pieces are designed for a tailored fit, we recommend measuring yourself and comparing your results to our chart. If you are between sizes, we suggest sizing up for comfort.
What is your return policy?
We accept returns for store credit or exchange within 30 days of delivery, provided the items are in original condition with all tags and hygiene liners attached. Please note that items marked as 'Final Sale' cannot be returned.
How long does shipping take?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days. International delivery times vary by location, generally ranging from 7-14 business days.
Are your materials sustainably sourced?
Bydee is committed to conscious fashion. Many of our collections utilize recycled fabrics and eco-friendly dyes. We work closely with our manufacturers to ensure ethical production standards are met throughout our supply chain.
How should I care for my Bydee pieces?
To maintain the quality of the delicate fabrics and prints, we recommend hand washing in cold water with a mild detergent. Avoid tumble drying or harsh chemicals, and always lay flat to dry in the shade.
Can I change or cancel my order after it has been placed?
Our team works quickly to pack your order, so we can only make changes or cancellations within 60 minutes of the order being placed. Please contact our customer support team immediately for assistance.